Social Media Manager

Permanent employee, Full-time · Amsterdam

About Fairphone

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

Location: Amsterdam
Hours: 40 hours per week
Start: as soon as possible
Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent
Deadline to apply: We review applications on a rolling basis.

About your role

Fairphone is eager to connect with new audiences and engage our existing follower base through compelling social media initiatives. We’re seeking a social media manager to help us expand our digital footprint and oversee our social communications efforts towards B2C and B2B audiences.

In this role, you will implement our marketing and content strategies on social media channels to increase Fairphone’s brand awareness and consideration, maximize follower engagement and leverage brand advocates.
You work closely with the marketing activation team and content managers in executing these strategies across channels like Instagram, TikTok, YouTube, Reddit, Linkedin and BlueSky.

Key Responsibilities & Objectives

Build and run a strong, engaging social media strategy, that you track and optimise accordingly.
Manage Fairphone’s social media accounts with the brand story (e.g. LinkedIn, Facebook, Instagram, TikTok) and create engaging content together with the content team.
Brief, develop, and execute social media campaigns and influencer campaigns in collaboration with the marketing activation team and the creative team.
Manage scheduling and posting of social media content in our social media tool, SproutSocial
Establish key performance indicators to understand the efficacy of existing social campaigns and adjust the strategy for further optimisation.
Grow a lively and active community of Fairphone followers and creators who spread the word on our brand, products and mission of fairer electronics. 
Guide our webcare activities on social channels with two community managers and in collaboration with the customer support team.
Train and support employees to become online advocates on their own social channels at key brand moments.
Stay up to date with new and emerging trends to help keep Fairphone’s social media presence consistently relevant.
Maintaining our social media management tool, Sprout Social, including process improvements, tool adaptation, and alignment with the IT team.

Your Skills & Experience

You have 4-5 years of experience in running a brand’s multimarkets social media strategy or working in an agency with this focus.
You have extensive knowledge of current social media platforms and trends.
You have a Bachelor's degree in marketing, business, communications, or a similar relevant field.
You have strong analytical skills and experience with social media analytics. You have a passion for making sense of numbers and improving content performance based on these insights. 
You have excellent (close-to) native English written skills when copywriting is needed.
Excellent verbal communication skills and a passion for turning difficult explanations into clear storytelling.
Knowledge of Dutch, German or French is a plus. 
You know how to create and spread engaging content for social media.
You have good organisation and project management skills that will come in handy when building campaigns.
Experience working with a purpose-driven brand or experience in the consumer electronics industry is a great plus.

What Fairphone can offer you?

The opportunity to create an impact on the electronics industry around the world.
A diverse work environment full of international, passionate, warm-hearted team members.
25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get!
Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
You will receive a MacBook, Fairbuds, and a Fairphone as working devices.
Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
Public transport allowance – we fully cover your 2nd-class commute from your home to the office
Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.
Kitchen with beautiful views to the IJ waterfront.
There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

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About us

DEI @Fairphone

At Fairphone, we care about people, planet and you. It’s natural that we see diversity, equity and inclusion (DEI) as an essential part of how we work together and do business.
We support and further strengthen our inclusive work environment and culture by more formally implementing various DEI efforts to ensure all Fairphoners feel included, respected, and supported.

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We are looking forward to hearing from you!

Thank you for your interest in Fairphone! Should you have difficulties with the upload of your data, please send an email to people@fairphone.com